Brendan J. Hynes

Guide

About Us

A Fàilte Ireland and Approved Tourist Guides of Ireland (A.T.G.I) professional tourist guide, tour manager and director for the island of Ireland. It is in this role that I provide these services to several Destination Management Companies (D.M.C.’s) from Ireland, Europe and America on extended tours (i.e. 4, 7, 14 and 21 days in duration). In addition to this I provide walking tours of Galway city and I do day tours of Connemara, the Burren and the Aran Islands as a step on guide.

Other services catered to as a step on guide include:

• Meet and Greet.
• Transfers.
• Evening Tours (19.00 – 23.00).
• ½ Day (Morning or Afternoon).

Additional Tour Management, Director and Tourist Guide Service:

• Logistics.
• Route and itinerary planning.
• Customer service.
• Event management.
• Tour and itinerary management; tourist guiding and the researching tour routes.
• Dealing with tourism related questions\issues regularly from clients & operators.

Administrative Skills:

• Handling cash.
• Basic bookkeeping; petty cash, handling cash and banking duties.
• Record keeping
• Business generation.
• Filing of documents, the sorting of mail and handling telephone calls.
• Data Entry, typing and computer skills.

Other:

• Time management.
• Communication and presentation skills.
• Handling customer service queries & difficult situations.
• Flexibility, dependability, reliability and diplomacy used in work situations.
• Team work and respect for work colleagues, the customer and other client.
• Situation evaluation & analysis; the cataloguing of questions, queries &
solutions.

Additional Information:

Since early 2006, I have been working in the Irish tourism industry; initially this was with Fáilte Ireland, the national tourism authority for Ireland and since 2008 I have been working as a tour guide. Originally I qualified as a Galway local area tour guide (2008); but then as a National tour guide (2009) with a specialism in Galway city and its environs.

I have worked with several of the major incoming tour operators for Ireland, the United Kingdom and the United States; these would have included: Abbey Tours, Irish Rugby Tours, Glenton Holidays (Scotland) and Travelling Matters (United States). It is during this time that I also provided tours for some of the biggest events that have been staged in Ireland. These would have included the 2012 Volvo Ocean Race that finished in Galway; the International Quilt Festival of Ireland (2012); Emerald Isle Classic (Notre Dame vs. Navy (2012)) and the Croke Park Classic (University of Central Florida vs. Penn State) in 2014.

Over the past 5 years I have been developing tours of Galway that have included a strong historical and industrial connection. I have also developed a tour of Galway that is titled: “The Famous people, theatre and literature tour of Galway” that focuses on the theatres of Galway (past and present); the cities writers and literary connections and its famous people that would have included Oscar Wilde. I am currently running the Galway City's Wild Atlantic Way walk.

Spoken languages: English

NEWS

ITAP HOTELS project started!

Announced action!

WE WANT TO MAKE YOU MODERN

Become reccommended! Get on the TOP!

ITAP BOOKING with you

Payments discussion

Open access for tourists!

2017

Dear Colleagues and Partners!

A new module

© 2017 Design & Developed free by ITAP WORLD